Six Sigma Resources
ISixSigma
A premier web portal for process improvement practitioners, ISixSigma offers several industry and issue channels to provide specific information on the latest developments in the application of process improvement tools and techniques.www.isixsigma.com
ISixSigma Finance Channel – http://finance.isixsigma.com/
ISixSigma Healthcare Channel – http://healthcare.isixsigma.com/
ISixSigma Software/IT Channel – http://software.isixsigma.com/
ISixSigma Outsourcing Channel – http://www.sourcingmag.com/
ISixSigma Process Management Channel – http://www.bpmenterprise.com/
ISixSigma Europe – http://europe.isixsigma.com/
The Six Sigma Zone
Offers a wealth of information for anyone interested in learning more about Six Sigma. http://www.sixsigmazone.com/
The American Society for Quality (ASQ)
The American Society for Quality (ASQ) has been the leading quality improvement organization in the United States for more than 50 years. Its members have initiated most of the quality methods used throughout the world, including statistical process control, quality cost measurement and control, total quality management, failure analysis, and zero defects. http://www.asq.org
Six Sigma Forum
I portal established by ASQ dedicated to providing in depth information and resources on the application of Six Sigma. http://www.asq.org/sixsigma/
ISSSP - International Society of Six Sigma Professionals
The only professional membership society dedicated to Six Sigma. www.isssp.com
Six Sigma IQ
Six Sigma IQ promotes Six Sigma through conferences, meetings, articles and best practice exchanges. www.iqpc.com
www.6sigma.us/thelibrary.html
This page offers good introductory Six Sigma papers and project examples as well as a glossary of common terms that a Six Sigma beginner may find useful. There are also links and book recommendations.
onesixsigma.com
Six Sigma Information Portal for the Six Sigma professional in Europe: onesixsigma.com. The only independent specialist Six Sigma information portal, dedicated specifically to the Six Sigma community in Europe. http://www.onesixsigma.com/
Six Sigma Today
The home of Six Sigma Today magazine, the UK and Europe’s first specialist Six Sigma magazine. Includes links to some articles from magazine, as well as tools, company directory, job lists, and events. http://www.sixsigmatoday.com/
Discover 6 Sigma - Online Six Sigma Resource
This is the blog of Sanjaya Kumar Saxena whose goal is to create a simple yet complete online resource on Six Sigma that demystifies its application in different business environments. http://discover6sigma.blogspot.com
Books on Six Sigma
The Six Sigma Way How GE, Motorola, and Other Top Companies are Honing Their Performance by Peter S. Pande, Robert P. Neuman and Roland R. Cavanagh, 2000. A well done book. Learn about Six Sigma and as a tool to help you apply 6 Simga to your organization.
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Managing Six Sigma : A Practical Guide to Understanding, Assessing, and Implementing the Strategy That Yields Bottom Line Success by Forrest W. Breyfogle, James M. Cupello and Becki Meadows, 2000.
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The Six Sigma Revolution : How General Electric and Others Turned Process into Profits by George Eckes, . Author George Eckes, who implemented Six Sigma at GE Capital, describes how each function within an organization can utilize Six Sigma.
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Improving Performance Through Statistical Thinking by Galen C. Britz, Donald W. Emerling, Lynne B. Hare and Roger W. Hoerl, 2000. , Stuart J. Janis and Janice E. Shade. This book presents a clear and practical explanation of statistical thinking without the typical equations and formulas.
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Statistical Thinking : Improving Business Performance by Roger Hoerl and Ronald D. Snee, 2001. A great book on how to apply statistical thinking to improve business results. More details on Statistical Thinking.
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Leading Six Sigma: a Step-by-Step Guide Based on Experience with GE and Other Six Sigma Companies by Snee Ronald D. and Hoerl Roger W., 2002. An excellent resource from leaders in the Six Sigma movement who have lead Six Sigma efforts at leading companies. Highly Recommended.
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Lean Six Sigma for Service How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions by Michael L. George, 2003. "Lean Six Sigma for Service provides a service-based approach, explaining how companies of all types can cost-effectively translate manufacturing-oriented Lean Six Sigma tools into the service delivery process."
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Making Six Sigma Last: Managing the Balance Between Cultural and Technical Change by George Eckes, 2001.
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Six Sigma Beyond the Factory Floor: Deployment Strategies for Financial Services, Health Care, and the Rest of the Real Economy by Ron D. Snee and Roger W. Hoerl, 2004. Highly Recommended. The book is authored by two of the leading practictioners and they do an excellent job of providing their experience and insight on implementing Six Sigma.
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Statistics for Experimenters Design, Innovation, and Discovery by George E. P. Box, William G. Hunter and J. Stuart Hunter, 2005. Second Edition of this classic. More details on Statistics for Experimenters.
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Implementing Six Sigma Smarter Solutions Using Statistical Methods, 2nd Edition by Forrest W. Breyfogle III, 2003. A very good overview of Six Sigma - our choice for those interested in six sigma. We also suggest Statistics for Experimenters as a resource.
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Box on Quality and Discovery with Design, Control and Robustness by George Box, 2000. Great book. A must for those serious about Quality Improvement. A collection of articles and reports over 15 years. Some articles require more statistical knowledge and are not for all managers but many are excellent for any manager.
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Leading Six Sigma: A Step-by-Step Guide Based on Experience with GE and Other Six Sigma Companies by Ronald D. Snee and Roger W. Hoerl, 2002. Recommended
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Lean Resources
Advanced Manufacturing Magazine
The site's Lean Manufacturing section includes several helpful downloadable articles.
Association for Manufacturing Excellence
Under "Concepts" you'll find a variety of definitions for Lean terms, and the "Best Practices" area contains practical tools, charts and working documents.
Industry Week
You'll start in the "Best Plants" section, which provides data on the best practices (many of which are Lean) of the top manufacturers in the country. Click back to the homepage to get updated articles from this leading manufacturing publication.
Lean Directions
The monthly newsletter published by the Society of Manufacturing Engineers includes articles on a wide variety of Lean concepts, with emphasis on training, implementation, and company experiences.
Lean Enterprise Institute
This organization's president is Jim Womack, internationally known leader in Lean Manufacturing. The "Community" section is particularly helpful, with documents in the "Lean Thinker's Corner" and "Library & Archives."
Lean Enterprise Research Centre
The "LERC publications" section of this site, from the Cardiff Business School, include several publications including a free downloadable "Going Lean - A Guide to Implementation."
Manufacturing Extension Partnership (MEP)
Check the locator map for your nearest MEP center in the country for assistance with Lean Manufacturing and many other performance issues. MAMTC is the MEP center for Colorado, Kansas and Wyoming.
Manufacturing Management & Technology Institute
The "news magazine searches" section contains articles on Lean Manufacturing, Kanban, Cellular Manufacturing, and 5S.
Shingo Prize for Excellence in Manufacturing
Consider downloading the guidelines for world-class manufacturing results.
Superfactory
20 different Lean areas are covered in the "Lean Concepts" section (under "Resources"), with recommendations for Internet links, books, articles, training and best practices.
TPM On-Line
This Lean Manufacturing site focuses mostly on Total Productive Maintenance, but also covers other Lean concepts.
World Class Manufacturing Resources - Dr. Chao-Hsien Chu
Site includes articles on 5S, visual control, JIT, and setup reduction.
MRO Today Magazine
Provides award-winning case studies on best-in-class manufacturers, as well as industry news and articles updated daily. On the site, click on Subscribe to get a free magazine subscription and a free subscription to MRO Wired, a bi-weekly e-mail newsletter.
SME
(Society of Manufacturing Engineers) The SME is a non-profit organization of technical professionals involved in manufacturing. Through its programs, publications, expositions, and professional development resources, SME promotes an increased awareness of manufacturing engineering and helps keep manufacturing professionals up to date on leading trends and technologies.
Association for Manufacturing Excellence
A not-for-profit organization founded in 1985 whose members want to improve the competitiveness of their organizations. Publishers of Target magazine and organizers of a variety of conferences and educational events.
Center for Lean Business Management—Part of Rensselaer at Hartford. A resource for the advancement of Lean practice, focusing on leadership and supply chain management.
GBMP
The Greater Boston Manufacturing Partnership is a non-profit corporation based at the University of Massachusetts, Boston. GBMP works with smaller regional manufacturing companies—providing consulting and training services.
Manufacturing News
Provides a quick update of today's most important manufacturing and business stories. The site is also updated twice per month with more in-depth analysis of the news that is available only to subscribers.
Shingo Prize
The Shingo Prize for Excellence in Manufacturing was established in 1988 in honor of Shigeo Shingo. The Prize promotes world-class manufacturing and recognizes companies that achieve superior customer satisfaction and business results.
Process/Knowledge Management Resources
@Brint.com
The Premier Network for Business, Technology and Knowledge Management.
http://www.@brint.com
American National Standards Institute
The American National Standards Institute (ANSI) has served in its capacity as administrator and coordinator of the United States private sector voluntary standardization system for 80 years.
http://www.ansi.org
BetterManagment.com
The authoritative Internet portal for information on cost management, business intelligence, planning and budgeting, scorecarding, and value chain collaboration.
http://www.bettermanagement.com/
Buckman Laboratories' Knowledge Nurture
A web site tailored for people to dialogue and to help learn about knowledge management. The audience is not customers and associates of Buckman Laboratories, but also the worldwide knowledge management community - practitioners, newcomers, academics, students, and thinkers.
http://www.knowledge-nurture.com/
Business Guide to Reengineering Books
A complete reference list for business process reengineering teams.
http://www.reengineering.net/
Business Process Outsourcing & IT Services
eFunds deliver integrated information, payment, and technology solutions that strengthen our customers’ overall profitability through increased revenue, reduced costs, and improved operating efficiency and technology performance.
http://www.efunds.com
Center for Quality and Productivity Improvement
Created and maintained by University of Wisconsin - Madison to conduct innovative practical research on concepts and methods of quality improvement, provide forums for quality practitioners and to disseminate research findings and ideas.
http://www.engr.wisc.edu/centers/cqpi/
Enterprise Reengineering Magazine
Online magazine providing a variety of articles and archives devoted to reengineering.
http://www.reengineering.com
Evant
Merchandise Planning and Information Management Evant.com - our solution's unmatched scalability supports four-dimensional planning; channel, product, time and measures.
http://www.evant.com
International Organization for Standardization
Complete ISO information online.
http://www.iso.ch/
Knowledge Management Consortium International
Society of executives, knowledge managers, scientists, and practitioners developing a shared vision, common understanding, and aligned action about knowledge management for businesses and other forms of organizations.http://www.km.org/
Maintenance Management Training
Offers Maintenance Management Training, Asset Management Training and Computer Based Training- Courses include: Condition based & predictive maintenance training, Continual improvement processes training, Reliability & maintainability training and Workplace management training.
http://www.wmtrainingsolutions.com
Malcolm Baldridge National Quality Award
The official web site for the prestigious Malcolm Baldridge Award.
http://www.quality.nist.gov/
Softwaredioxide
A global portal that helps Software Engineering and Management Professionals build software cheaper, better and faster. It provides professionals in Software Engineering domain with the useful resources, white papers, papers & tech reports, best practices and the infrastructure to meet, trade, learn, share, exchange, buy and sell.It creates synergies of knowledge, network, people and technology to enhance professional growth within the software community.
http://www.softwaredioxide.com
Workflow And Reengineering International Association
Established to identify and clarify issues that are common to all users of workflow, electronic commerce and those who are in the process of reengineering their organizations.http://www.waria.com
BPR Resources
BPR Online Learning Center
The learning center offers an index of BPR articles from around the world, an online tutorial series, benchmarking studies, yellow pages for BPR resources, and information on reengineering toolkits and document templates for project teams.
http://www.prosci.com/
Business Process Reeningineering Advisory Group (University of Toronto)
BPR Resource Center
BPR Resources on the Internet
BPR Bibliography
BPR, Business Process Modeling and Object Modeling Demos
BPR-L - Email Discussion List Information
Business Process Change - Methodologies, Techniques and Tools
Business Process Management Group
TQM Resources
Introduction to Total Quality Management
Total Quality Management Magazine
Center for Continuous Quality Improvement (CCQI)
Institute for Cooperative Communication - Click on the free articles box and go down to the TQM section.
Hydro Quebec's TQM WWW Site
A Web Site of TQM Tools
Informative Documents on TQM
Dr. W.Edwards Deming Links
Benchmarking Resources
Department of Energy Environmental Management Benchmarking Clearinghouse
Benchmarking for Internet Content Providers
Benchmarking Methodology Working Group
ICOBC: International Council of Benchmarking Coordinators
Government Performance Measures/Benchmarking
The Benchmarking Report Center
Telecommunications Benchmarking International Group
Integrated Software Industry Benchmarking Association
Outsourcing Benchmarking
ISPBA
Aerospace & Defense Benchmarking Council
Knowledge Management Benchmarking Association
Association for Benchmarking Health Care
Automotive Suppliers Benchmarking Association
Financial Services and Banking Benchmarking Association
Agile Manufacturing Benchmarking Association
Airline Association for Benchmarking and Measurement
Benchmarking Bibliography
Benchmarking South Africa
The Best Practice Club
The Benchmarking Exchange is now thousands of quality managers and the like from 45 countries exchanging ideas, sharing resources, and partnering on benchmarking projects.
The Australian Quality Council Benchmarking Site
The Benchmarking Network leads studies with organizations throughout the world. Our approaches are customer oriented and tailored to the needs of the sponsors. We develop and utilize the most sophisticated technologies to provide the highest value services.
The American Productivity & Quality Center (APQC) and International Benchmarking Clearinghouse
US Department of Labor's Best Practices Clearinghouse
Qaulity Awards and Assessment Tools
Industry Metrics - Free access to business process metrics and also enables anyone to take an online self assessment based on Malcolm Baldrige National Quality Award and other national quality awards
Performance Excellence Website
Alabama: Alabama Quality Award
Arizona: Arizona State Quality Award
Arkansas: Arkansas Quality Award
California: Governor's Golden State Quality Awards
California: Eureka Award for Performance Excellence - US Senate Productivity and Quality Award
Colorado: Better Business Bureau Excellence in Customer Service Award
olorado: Colorado Performance Excellence
Connecticut: Quality Leadership Award
Florida: Florida Governor's Sterling Award
Idaho: Idaho Quality Award
Indiana: State of Indiana Quality Improvement Award
Kentucky: Commonwealth of Kentucky Quality Award
Maine: Maine State Quality Award
Maryland: US Senate Productivity and Quality Award
Massachusetts: Massachusetts Quality Award
Michigan: Michigan Quality Leadership Award
Mississippi: Mississippi Quality Award
Missouri: Missouri Quality Award
New Hampshire: Granite State Quality Award
New Jersey: Governor's Award for Performance Excellence
New Mexico: New Mexico Quality Awards
Tri-State Regional Quality Award - Serving the State of New York counties of Chautauqua, Cattaraugus, and Erie; the State of Ohio counties of Ashtabula, Geauga, Lake, Mahoning, Portage, and Trumbull; and the Commonwealth of Pennsylvania counties of Cameron, Clarion, Clearfield, Crawford, Elk, Erie, Forest, Jefferson, Lawrence, McKean, Mercer, Potter, Venango, and Warren
New York: New York State Excelsior Award
North Carolina: North Carolina Performance Excellence Process
Ohio: Award for Excellence
Oregon: Oregon Quality Award
Pennsylvania: Lancaster Chamber Performance Excellence Award
Pennsylvania: Team Quality Award of Western Pennsylvania
South Carolina: Governor's Quality Award
South Carolina: Trident Area Quality Awards
Tennessee: Tennessee Quality Award
Texas: Greater Austin Quality Award
Texas: Award for Performance Excellence
Utah: Quality Awards
Virginia: US Senate Productivity and Quality Awards
Washington: Washington State Quality Award
Wisconsin: Wisconsin Forward Award
Information About State and Local Awards Programs
The Canada Awards for Excellence recognize outstanding achievement in the Not-for-Profit/Associations category and in the private sector categories of Entrepreneurship, Innovation, and Quality in Manufacturing and Service. In the public sector, submissions are welcome in the Quality categories of Education, Government and Health Care. For more details call 416-251-7600.
The President's Quality Award
Deming Award for Quality (Japan)
The European Quality Award
The Shingo Prize for Excellence in Manufacturing is an exciting prize which helps promote world class manufacturing methods throughout North America
Malcolm Baldrige National Quality Award Winners Showcase
The Malcolm Baldrige National Quality Award's WWW Homepage
Office of the Secretary of Defense Quality Management Office Awards
Quality Function Deployment Resources
The QFD Institute
Quality Function Deployment - from the Perspective of Competitive Advantage
Qualisoft/Fulfillment Service - QFD Software for Quality Improvement
STAR2 - QFD in Construction
World Class Practices - QFD
NHL/LBS Management Toolbank - Quality Function Deployment (QFD)
Mission Equipment Package (MEP) - QFD Matrices
STAR2 - QFD in Construction
Comprehensive QFD in Aerospace Bibliography
Comprehensive QFD Bibliography
Comprehensive QFD Website
QFD-L Discussion List Information
Change Management Resources
Change Management User Group
Center for Change Excellence
ABC's of Change Management
Accept Software Corporation
Change Management Group
e-DependentCare & Work/Life
The Gaian Group
Neochange Inc.
Organized Change Consultancy
Problem Tracker
Prosum Information Technologies
Teamshare
Teamworks1.com
Adelante Consulting
Being First Inc.
Bristlecone Learning, Inc.
Change First
Jim McCormick
SigmaPro Inc.
Management-Toolbox
Masters of Science in Organizational Development
NASA book listing for organizational change
Social Marketing Institute
Leadership Skills
Object Knowledge
Phoenix Consulting
Wrightcoaching.com
LaMarsh and Associates
Mel Schnapper Associates
The Morgan Group
The Revere Group
Alliance Training and Consulting, Inc.
CLI Project Management
Canal Bridge Consulting
Columbia Resource Group
Global Productivity Solutions
Humantech
Performance Priorities, Inc.
Traverse Management Resources
ISO 9000:2001 Information and Resource Center
Change Management Expert
Change Partners Inc
Highview Group
Personal Peak Performance Unlimited
BookWire.com
Casewise
Change Management Implementation
elementK
Hoppe Management Concepts, Inc.
Integrity Plus Corporation New York project Management for IT Systems
Society for Leadership of Change
Strategic Development, Inc.
The Change Agent
Moonlight Publishing
Signal Tree Resolutions, LLC
Tirawa Consulting, Inc.
Transition Management Advisors
IDDI
Marastar
MDI
Offsite Management
Quality Management International, Inc.
A World Of Quality
Center for Management and Organization Effectiveness
Adams Associates
Adams Six Sigma
Center For The 21st Century
FRS Consultants
Grid International, Inc.
Many Worlds
Six Sigma
Center for Reengineering and Enabling Technology
Howick Associates
The Quality Management Journal
Bill Godfrey & Associates
Change Management Monitor
Exela
Frontline Management Institute
Island Consulting
School of Industry
Synoptic Consulting
Work+Life Strategies
Cymagi
HR software & e-HR solutions | ePower
To The Point Consulting
Affinity Consulting
ApecTec.com
Change Resources Group Inc.
The Clemmer Group
Coaching and Leadership International, Inc.
Consulting and Audit Canada
The Grid Consulting Group Inc.
Ketch Consulting
Lister Management Inc.
Montera Corporation
Navigo Consulting and Coaching Inc.
Praxiom Research Group Ltd
Soulwork Systemic Coaching
Sundance Consulting
Yuill & Associates
The Change Management Toolbook
Intec
Brainmarketing.net
Om Consultants Pvt. Ltd. (OMCI)
Oak Training
Xalles Corporation
Imago Italia
The New School
In Charge
Value Creation Management
Auckland University of Technology
Change Designs
Vellekoop & Meesters
European Teamwork Center
All Change.com
Anpro Management Consultants
Beacons Consultants - 360 degree feedback
BeeAgile Limited
Bourton Group
Business Change Management Limited
CDR Creative Developments Ltd
Centre For Managing Change
Change Management Online
The Change Works
Chenga
Corex.net
Crane Davies
The Development Company
Elements of Change
Group 4 Falck Global Solutions
HRODC
I Gould & Associates Ltd
IntaSoft
Irving & Irving Associates
Journal of Organizational Change Management
The Key Network
Key Strategy
leading-change.co.uk
Leading Your People to Success
ManagementFirst.com
MerryCon Ltd
Migrators Consulting Limited
NNC
Pentacle-The Virtual Business school
Ranmore Consulting Group
Solutions Partnership
Stuart Gray Associates
Training in a Day
Transform People International
Value Leverage
Quality Concepts International
Abiogenesis Consulting
Advantage Point Systems Inc.
Best Corporate Change Resources
Best Practice Publications
Change Equations
Change Management Facilitation
Change Readiness, Change Management
Corporate Learning Institute
Creating Shareholder Wealth
EnterpriseCM, Inc
FPMI
International Management Technologies, Inc.
Leadership-Coaches.com
Maurer and Associates
ODSeminars
Software Dioxide
Time Management 2: Thinking Management
Change Management Software
Hamriyah Free Zone
Peter W.T. Bogacki
Quest Software
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